Forward invoices to your capture address

Each workspace has its own capture address. It is the catch all for invoices that do not arrive in a connected inbox, or that inbox scanning did not pick up.

Steps

1. Find your address under Settings > Connections, listed as your capture address.
2. Forward invoice emails to it, or give it to suppliers as your billing contact so their invoices come straight to SignSolid.
3. The invoice is captured, read, and added to your Invoices list.

The result

Forwarded invoices are treated exactly like ones from a connected inbox, so it does not matter how an invoice reaches you.

Troubleshooting

• Nothing was captured. Check you used your workspace's exact address, character for character.
• It landed in the wrong workspace. Each workspace has its own address. Use the one belonging to the workspace you want.
• The attachment did not come through. The invoice needs to be a PDF or image attachment, or be in the body of the mail. A download link that needs a login will not work.
• Setting up automatic forwarding. Most mail providers let you forward by rule. Point the rule at your capture address and invoices arrive on their own.