Plans and what counts toward your limits

How usage and caps work, and how to change plan.

Written By Alex

Last updated About 2 hours ago

Each plan comes with a monthly allowance for the things you use, and hard caps on a few structural items. You manage all of it under Settings > Billing.

The plans

  • Trial. Time limited, so you can try it properly before paying.
  • Start, Business, and Enterprise. Paid tiers with rising allowances and more features.

Monthly allowance

These are metered and reset each billing cycle:

  • Processed invoices
  • Synced bank transactions
  • AI assistant questions

Going over your invoice allowance bills per extra invoice. If it happens regularly, upgrading usually costs less.

Caps set by plan

  • Number of workspaces
  • Number of bank connections
  • Number of team members, not counting external accountants
  • Storage

Changing plan

Go to Settings > Billing. Upgrades take effect straight away and are prorated. Downgrades take effect at your next billing date.

Troubleshooting

  • Cannot add another bank connection? You are at your plan's bank cap.
  • Cannot add a team member? You are at the member limit. External accountants do not count, so invite your accountant with that role.
  • A feature is greyed out? It may need a higher tier. Billing shows what is included where.