Plans and what counts toward your limits
How usage and caps work, and how to change plan.
Written By Alex
Last updated About 1 hour ago
Each plan comes with a monthly allowance for the things you use, and hard caps on a few structural items. You manage all of it under Settings > Billing.
The plans
- Trial. Time limited, so you can try it properly before paying.
- Start, Business, and Enterprise. Paid tiers with rising allowances and more features.
Monthly allowance
These are metered and reset each billing cycle:
- Processed invoices
- Synced bank transactions
- AI assistant questions
Going over your invoice allowance bills per extra invoice. If it happens regularly, upgrading usually costs less.
Caps set by plan
- Number of workspaces
- Number of bank connections
- Number of team members, not counting external accountants
- Storage
Changing plan
Go to Settings > Billing. Upgrades take effect straight away and are prorated. Downgrades take effect at your next billing date.
Troubleshooting
- Cannot add another bank connection? You are at your plan's bank cap.
- Cannot add a team member? You are at the member limit. External accountants do not count, so invite your accountant with that role.
- A feature is greyed out? It may need a higher tier. Billing shows what is included where.